Patient Safety and Quality of Care

Coherently with HOPE mission to improve the healthcare of citizens throughout Europe and high standards of hospital care, over the years HOPE activities have focused more and more on the the topic of patient safety and quality of care.

Since 2009, HOPE is member of the European Commission’s Patient Safety and Quality of Care Expert Group which assists the Commission in the development of the EU patient safety and quality agenda. The group is composed of representatives of the 28 EU Member States, EFTA countries, European health stakeholders and international organisations.

Antimicrobial Resistance

The phenomenon of antimicrobial resistance (AMR) is increasingly threatening patient safety. AMR is the ability of microorganisms to resist antimicrobial treatments, especially antibiotics. AMR is a huge threat to human health globally as it causes failure in the treatment of infectious diseases. For healthcare systems and hospitals, it represents a huge burden leading to treatment failures ultimately causing prolonged hospital stays and a significant number of deaths.

Since 2011, the European Commission coordinated actions on this topic through an Action Plan on AMR, formally closed and evaluated in 2016. HOPE took part to the process of evaluation of the first Action Plan and informed the European Commission ahead of the launch of the One Health Action Plan to support Member States in the fight against Antimicrobial Resistance (AMR) in 2017.

Since 2008, the European Centre for Disease Prevention and Control (ECDC) has been coordinating activities carried out as part of the European Antibiotic Awareness Day (EAAD) campaign, which takes place every year around 18 November. The campaign aims at raising awareness about the threat to public health of antimicrobial resistance (AMR) and about prudent antibiotic use, key to stop resistant bacteria developing.

HOPE supports this initiative by disseminating information about the EAAD among its network. Additionally, HOPE collaborates with the ECDC to review activities carried out and material disseminated in the framework of the EAAD, especially in view of the launch of the new toolkit for hospital prescribers at the occasion of the 2017 EAAD.

HOPE Exchange Programme

The 2013 and 2014 editions of HOPE Exchange Programme were respectively dedicated to the topics of patient safety and quality of care.
Download the reports compiling the findings of HOPE Exchange Programme’s participants on “Patient Safety in Practice” and on “Quality first! Challenges in the changing hospital and healthcare environment”.
More information about HOPE Exchange Programme.

Other Activities

Quality of care

HOPE first published in 1996 a comparative leaflet “The Quality of Hospital Care in the European Union”. On the basis of an in-depth questionnaire on “Accreditation/certification of Hospitals”, HOPE published in 2000 a report on “Quality of Healthcare/Hospital Activities”.

Patient Safety

Study tours

In 2017, HOPE organises in collaboration with the Belgian organisation PAQS ASBL a Study Tour in Brussels on Quality and Safety. PAQS ASBL is a newly created organization bringing together most healthcare stakeholders in Brussels and Wallonia with the objective of improving quality and safety in healthcare. The study tour aims at explaining to participants what Quality and Safety related activities are currently organized in Belgium, which policies have been implemented for which results, and how future policies may look like.

In 2015, HOPE UK member organised a study visit for senior healthcare professionals, managers and policy makers on “Assuring quality in the English NHS”. The two-day programme provided delegates with a deeper knowledge of the NHS in England, including how healthcare is purchased and regulated from both a financial, quality and safety perspective. Additionally, there was a strong focus on the largest component of the workforce in the NHS – its nurses – and how important nurses and nurse leadership is in providing and maintaining quality.

On January 2007, a study tour was organized in Denmark by the Danish Regions at request of HOPE, inviting HOPE members and several other European Healthcare organizations to join the visit. HOPE has strongly expressed the need of the adoption in all Member States of reporting systems that enables to learn from adverse events. The aim was to understand the way the Danish reporting system had been designed and implemented as well as the way it works.

More about HOPE study tours

Blame free culture – HOPE Board of Governors – 2006

HOPE Board of Governors adopted in Amsterdam on 21 April 2006, a position paper “Promoting a blame free culture in order to reduce medical injuries”. As mistakes appear in every human activity, there is an opportunity to learn from mistakes and to prevent them. The paper gives some ideas about a patient safety culture and a blame free incident reporting systems. Finally, it concludes with some ideas on what hospital management could do without waiting for new incident reporting systems.

Cardiff conference – 2005

On 23 June 2005, HOPE together with the Welsh NHS Confederation organized in Cardiff an international conference on Patient Safety. The event, part of the HOPE Exchange Programme, gathered over 300 health professionals from 27 countries. The conference also set the scene for the UK presidency of the European Union, starting on 1st July 2005, and confirmed that patient safety was a UK chosen health focus for its term.

Luxembourg Conference – 2005

In April 2005, HOPE co-organized with other European organizations led by the Standing Committee of European Doctors (CPME), a conference on Patient Safety, during the Luxembourg presidency of the European Union. The aim of the event was to debate the issue at three different levels: national frameworks, primary health care and hospitals. The conference addressed recommendations to the EU institutions and national authorities. The conference, in line with the work of HOPE was concluded by the adoption of the Luxembourg Declaration.

EU Projects

The European Union Network for Patient Safety and Quality of Care

European Union Network for Patient Safety

Safety Improvement for Patients in Europe

Methods of Assessing Response to Quality Improvement Strategies

Deepening our understanding of quality improvement in Europe

Managed Outcomes
Operations management and demand-based approaches to healthcare outcomes and cost benefits research

Improving the Continuity of Patient Care through Identification and Implementation of Novel Patient Handover Processes in Europe

European Hospital Benchmarking by Outcomes in Acute Coronary Syndrome Processes

The EUROpean Treatment & Reduction of Acute Coronary Syndromes cost analysis