hope Agora 2019

Welcome

Programme

Conference organisation and accommodation

Registration

About Slovenia and Ljubljana

Participant's Reports

Welcome to the HOPE Agora 2019 !

 

DATE AND LOCATION

2 June – 4 June 2019

Ljubljana, Slovenia

TOPIC

Evidence-informed Decision-making in Healthcare Management

 

Dear colleagues,

welcome to the HOPE Agora 2019! The theme of this year’s conference is ‘Evidence-Informed Decision-making in Healthcare Management’ and will focus on sharing and comparing different approaches on decision-making in healthcare employed by managers, researchers, decision-makers, patients and other stakeholders. We believe the exchange of good practice is of great value since it offers the potential to foster progress.

Finally, we welcome you to Ljubljana, the political and cultural centre of Slovenia. Known as the hidden gem of Europe, Ljubljana is a city of open-hearted, genuine people, and offers numerous attractions: the majestic Ljubljana castle, the emerald Ljubljanica river, various cultural festivals, and the splendid Art Nouveau buildings by the world-renown architect Jože Plečnik, to name just a few.

During your stay in Ljubljana, we hope that you will take full advantage of the many sights to see in the city, as well as the many natural wonders nearby, especially the sea and the Alps, both being approximately one-hour drive away.”

Simon Vrhunec, HOPE Governor for Slovenia

 

ABOUT

Is there a shortage of nurses in my department? How many of them are necessary? What type of nurses should be employed? Perhaps the priority should be to modernise the medical equipment in the department instead? The workers in healthcare organisations who have managerial roles face these sorts of questions daily. How are these questions answered?

The HOPE Agora on evidence-informed decision-making in healthcare management will look at different approaches to answer these questions. Scientific literature is an important source of information. However, decisions are also influenced by local data, stakeholders’ positions, cultural factors, etc. The conference participants will discuss the role of different types and sources of evidence. The point of view of researchers, policy-makers, managers and many other stakeholders will be considered. The conference will host experts in this field and the HOPE Exchange Programme participants, who visited a foreign country to learn about how these issues are tackled in a different setting. In increasingly complex health systems, the ability to use all types of available evidence to improve decision-making in healthcare is crucial to ensure that citizens are offered the best care possible.

CONFERENCE OBJECTIVES

  • To discuss the challenges and opportunities for strengthening the use of evidence-in decision-making in healthcare management
  • To understand different approaches on decision-making in healthcare employed by managers, researchers, decision-makers, patients and other stakeholders
  • To exchange experience in evidence-informed decision-making implemented by healthcare organizations in European countries

 

HOPE Agora 2019 Leaflet

HOPE Agora Archives

 

Registration

Foyer 2 (level -2)
Registration desk opening hours:
Sunday 2 June  14.00-18.00
Monday 3 June 08.00-17.00
Tuesday 4 June 08.00-14.30

 

Social programme

2 June 2019 18:00 – 20:00

Welcome reception

Venue: Park in front of the conference venue Cankarjev dom
Included in the registration fee.

3 June 2019 19:30

Formal conference dinner

Venue: Grand Hotel Union, Miklošičeva street 1, Ljubljana
Included in the registration fee.
Additional dinner: 60 EUR

 

Provisional programme

Venue: CANKARJEV DOM, Cultural and Congress Centre
Conference hall: Linhart hall

Day 1 – Sunday, 2 June 2019

14.00-18.00     Registration (Foyer 2 (level -2))

14.00-18.00     HOPE Exchange Programme participants finalise presentations

16.00-17.30     Meeting of HOPE Liaison Officers (Room: M2 hall)

18:00–20:00    Welcome reception

 

Day 2 – Monday, 3 June 2019

9:00–9:15      Welcome

Chair: Eva M. Weinreich-Jensen, President of HOPE

Marjan Pintar, Director of the Association of Health Institutions of Slovenia
Aleš Šabeder, Minister of Health of the Republic of Slovenia
Marjan Sušelj, General Director of the Health Insurance Institute of Slovenia

9:15–10:00    Module 1 – Setting the scene: Is evidence helpful for management and governance of health  institutions?

  • 9:15–9:40
    Evidence – informed healthcare management 
    Dorjan Marušič
    Minister of Health of the Republic of Slovenia 2010–2011
  •  9:40–10:00
    Incentives for evidence-informed management in public healthcare organisations
    Petra Došenović Bonča
    Faculty of Economics, University of Ljubljana

10:00–10:30   Coffee break

10:30–11:30    Presentation of good practices in the HOPE Exchange Programme participating countries, Part 1

11:30–12:30    Module 2 – What can we do to improve evidence-informed decision-making

  • 11:30–11:50
    Slovenian experience in evidence-informed management: Smart System of Integrated Health Care and Home Care – Evidence-based chronic disease management
    Dominika Oroszy, University Medical Centre Ljubljana and Peter Pustatičnik, Telekom Slovenije
  • 11:50–12:10
    Evidence-informed health policy network (EVIPNet) Europe and evidence-informed health policy-making
    Tanja Kuchenmüller
    Knowledge Management, Evidence and Research for Policy-Making Unit, Division of Information, Evidence, Research and Innovation, World Health Organization Regional Office for Europe
  • 12:10–12:30
    Learning from elsewhere: what we know, what we don’t know and what we should know
    Ellen Nolte
    Department of Health Services Research and Policy, London School of Hygiene & Tropical Medicine

12:30–13:30   Lunch 

13:30–14:30   Presentation of good practices in the HOPE Exchange Programme participating countries, Part 2 

14:30–15:10   Module 3 – Where are we now? 

  • 14:30–14:50
    From measurement to change
    Niek Klazinga
    Amsterdam UMC, University of Amsterdam
  • 14:50–15:10
    Evidence – informed healthcare management: a side view
    Dušan Keber
    International consultant

15:10–15:40    Coffee break

15:40–16:40    Presentation of good practices in the HOPE Exchange Programme participating countries, Part 3

16:40–17:00    Closing of Day 2

17.30-18.30     Meeting of HOPE National Coordinators (Room: M2 hall) 

19:30               Formal conference dinner 

 

Day 3 – Tuesday, 4 June 2019

Chair: Urmas Sule, Vice-President of HOPE

9:00–10:00     Presentation of good practices in the HOPE Exchange Programme participating countries, Part 4

10:00–11:30  Workshop on the use of performance data for management in healthcare organisations
                       Damir Ivanković, Amsterdam UMC, University of Amsterdam
                       Niek Klazinga, Amsterdam UMC, University of Amsterdam

11:30–12:00   Coffee break

12:00–13:00  Evidence and Stakeholders: How well do they get along? Round table discussion with:
Tanja Španić, Europa Donna Slovenia
Niek Klazinga, Amsterdam UMC, University of Amsterdam
Saša Kadivec, University Clinic of Respiratory and Allergic Diseases Golnik
Teodor Žepič, University Medical Centre Ljubljana
Marjan Sušelj, General Director of the Health Insurance Institute of Slovenia

Moderated by Mircha Poldrugovac, Amsterdam UMC, University of Amsterdam

13:00–13:15   Prize Giving Ceremony and Closing of the HOPE Agora

13:15–14:30   Lunch 

14:30 -18:00   Meeting of HOPE Board of Governors (Room: M2 hall)

Conference organisation and accommodation

 

Conference organisation and scientific programme information

Association of Health Institutions of Slovenia
Riharjeva ulica 38, SI-1000 Ljubljana
Telephone:   +386 59 227 190
E-mail:   maja.zdolsek@zdrzz.si

Conference secretariat

Cankarjev dom, cultural and congress centre
Mateja Peric
Prešernova cesta 10, SI-1000 Lubljana, Slovenia
Telephone: +386 1 2417 139
E-mail: mateja.peric@cd-cc.si

Registration

Foyer 2 (level -2)
Registration desk opening hours:
Sunday 2 June  14.00-18.00
Monday 3 June 08.00-17.00
Tuesday 4 June 08.00-14.30

 

ARRIVAL

Airport transfer from Ljubljana airport to Ljubljana City:

Public transportation

To ride a bus, the Urbana card is needed; the card can be purchased at vending machines and some convenience stores. The price of the card itself is 2 EUR. After purchase, charge the card as needed at the vending machine; one fare costs 1.20 EUR and includes a 90-minute ride with transfer on any bus. After entering the bus, you must touch the validating machine (located next to the driver) with the card; thus, the fare is deducted from the credit on the card. For more information see the webpage of Ljubljana City Public Transport.

 

VENUE

CANKARJEV DOM, Cultural and Congress Centre
Conference hall Linhart hall
Prešernova cesta 10, SI-1000 Ljubljana, Slovenia
Telephone : +386 1 241 7100

The venue of the congress is the Cultural and Congress Centre, Cankarjev Dom, located in the very centre of Ljubljana, the capital of Slovenia. To find out more about the wide range of services and references, visit http://www.cd-cc.si/congress

How to reach Cankarjev dom? Click here for google map link

 

EXHIBITION

The exhibition will be organised in front of the main lecture hall, where coffee breaks will be served.

For more information please contact:

Conference secretariat
Cankarjev dom, Cultural and Congress Centre
Mateja Peric
Prešernova cesta 10
SI-1000 Ljubljana, Slovenia
Telephone: +386 1 2417 139
E-mail: mateja.peric@cd-cc.si

 

HOTEL ACCOMMODATION

RESERVATION

HOPE Exchange Participants will be accommodated in the City Hotel. The registration fee includes a 2-day accommodation, check-in 2 June, check-out 4 June.

Other participants can book rooms either in the Hotel Slon or Hotel Mrak. Accommodation can be booked by completing the on-line registration form by credit card only: the number of your credit card is required as a guarantee and will not be charged unless agreed so.

All requests will be handled on a first-come first-served basis.
In order to guarantee your booking please book before 1 April 2019. After this date rooms can be booked upon availability. If arriving before 2 June or departing after 4 June, you are kindly requested to contact registration@cd-cc.si to book hotel accommodation. Accommodation is payable directly to the hotel upon check-out.

Changes or cancellation of hotel accommodation

Changes or cancellations must be made in writing to registration@cd-cc.si and cannot be made online nor directly with the hotel.

Cancellations received:

  • before 1 April 2019 are non-chargeable
  • before 1 May 2019 50% of the hotel accommodation booked will be charged
  • on or after 1 May, 2019 whole staying will be debited to your credit card
  • “No show”: the entire stay of accommodation will be debited to your credit card.
  • Cancellations of the HOPE Exchange Participants: Cancellation before 1 April 2019 will be refunded in full except for the administrative fee of 30 EUR. Cancellation on or after 1 April 2019 will not be refunded.

 

For group bookings different conditions apply.

INFORMATION AND GROUP BOOKING

Registration office
Prešernova 10
SI- 1000 Ljubljana
E-mail: registration@cd-cc.si
Fax: +3861 2417 296
Phone: +3861 2417 136, 2417 125

 

 Hotel Slon Best Western  

Single use Economy room: €108,20       Single use Comfort room €118,20       Double use Comfort room €136,40

www.hotelslon.com

The price includes:

  • bed and breakfast
  • tourist tax
  • VAT

City Hotel  

www.cityhotel.si

Accommodation in the City hotel in included in the HOPE Exchange Participant’s registration fee.

 

Hotel Mrak  

Room single use €108,20                               Room double use €126,40

www.hotelmrak.si

The price includes:

  • bed and breakfast
  • tourist tax
  • VAT

 

Silver Sponsors

 

                          

Bronze Sponsors


                                                   

 

                       

 

                            

 

                                 

 

 
 

Registration

 

CLICK HERE TO REGISTER

Registration is required for all conference participants.

For company group bookings, please request further instructions from the registration office:
Telephone: +386 1 2417 136, + 386 1 2417 125
E-mail:  registration@cd-cc.si

 

How to Register

Please create a new user account, then with your e-mail address and password continue the on-line procedure. Upon submitting the Registration Form, you will receive an automatically generated summary to your e-mail address. If you have forgotten your password, you can reset it via the forgotten password link on the log-in page. A new password will be sent to your e-mail address (please check also the spam folder). Otherwise you should create a new user account and follow the provided instructions.

 

REGISTRATION FEES

HOPE Exchange Programme Participant – accommodation in a shared double room:      EUR 350,00

HOPE Exchange Programme Participants who do not wish to share a room: a surcharge of EUR 100 for 2 nights for the accommodation in a single room. (final fee: EUR  450)

The HOPE Exchange Participant’s registration fee includes:

  • Participation in all scientific events
  • 2 lunches, 3 refreshments during breaks, welcome reception and conference dinner
  • Hotel accommodation in the City Hotel, 1 person 2 nights (check in 2 June, check out 4 June). The Exchange Programme Participant pays two-night tourist tax in the amount of EUR 6.40 directly to the hotel at check out.
  • VAT

The HOPE Exchange Participants will receive special registration code beforehand.

If arriving before 2 June or departing after 4 June, you are kindly requested to contact registration@cd-cc.si to book hotel accommodation. Each additional night and tourist tax for the entire stay is paid by the participant directly to the City Hotel.

 

Others :                 EUR 350,00

 The registration fee includes:

  • Participation in all scientific events
  • Refreshments during breaks, 2 lunches, 3 refreshments during breaks, welcome reception and conference dinner
  • VAT

Hotel accommodation excluded.

 

HOPE Governors             EUR 0,00

 The HOPE Governor’s registration fee includes:

  • Participation in all scientific events
  • 2 lunches, 3 refreshments during breaks, welcome reception and conference dinner

Hotel accommodation excluded.

Governors will receive a special registration code in advance.

 

Accompanying Person    EUR 130,00

 The Accompanying Person’s registration fee includes:

  • 2 lunches, 3 refreshments during breaks, welcome reception and conference dinner
  • VAT

Hotel accommodation excluded.

 

Members of Association of Health institutions of Slovenia benefit from a special discount of EUR 160 (Final fee: EUR 190)      

 The Association of Health Institutions of Slovenia Member’s registration fee includes:

  • Participation in all scientific events
  • 2 lunches, 3 refreshments during breaks, welcome reception and conference dinner
  • VAT

Please note that all participants (including HOPE Exchange Participants) will have to pay the tourist tax)

 

Cancellations and refunds

All cancellations of conference registration, which must include your full bank account details, should be sent in writing to the Conference Secretariat, Cankarjev dom, Cultural and Congress Centre.

Cancellations:

  • Received before 1 April 2019 will be refunded in full except for the administrative fee of EUR 30
  • Received on or after 1 April 2019 will not be refunded.

 

PAYMENT

By bank transfer:

Bank name: BANKA SLOVENIJE,
Slovenska 35, Ljubljana

SWIFT: BSLJSI2X

IBAN: SI56 0110 0600 0022 527
(the second letter is a capital i)

Beneficiary:
CANKARJEV DOM, Cultural and Congress Centre
Prešernova cesta 10, SI 1000, Ljubljana

Account number: SI56 0110 0600 0022 527
(the second letter is a capital i)

 

By credit card:

Visa, Mastercard, Diners card

 

For Slovenian participants, payment should be made:

  • By bank transfer: Account number: Sl56 0110 0600 0022 527
    Notification: 05 -09991-621100319
  • By credit card (Visa, Mastercard, Diners card)

 

Important

  • Payments should clearly state the participant’s name(s).
  • All payments should have the notification “HOPE 2019”.
  • For summary payment orders, please enclose a list of names.
  • Payment or proof of payment should accompany the registration form.
  • VAT (22%) is included in the registration fee.

 

Confirmation of Registration

Your registration and all payments will be confirmed by email upon receipt of your online registration form and payment or proof of payment.

Cancellations and Refunds

All cancellations of Conference registration, which must include your full bank account details, should be sent in writing to the Conference secretariat, Cankarjev dom, cultural and congress centre.

Cancellations:

  • Cancellations of the HOPE Exchange Participants: Cancellation before 1 April will be refunded in full, except for the administrative fee of 30 EUR. Cancellation on or after 1 April will not be refunded.
  • For others:
    • received before 1 April 2019 will be refunded in full except for the administrative fee of EUR 30
    • Received before 1 May 2019 will be refunded in full except for the administrative fee of EUR 30
    • Received on or after 1 May 2019 will not be refunded.

Changes in registration

Name and invoice changes should be notified in writing to Congress Secretariat. A handling fee of EUR 10 will be charged.

Refunds will be paid back after the Conference.

Coffee Breaks

During session breaks, refreshments will be served to participants wearing congress badges. Lunch is included in the registration fee.

Conference Identification Badge

A conference identification badge will be included in the conference material provided upon registration. There will be no admittance to the scientific and social sessions without the conference badge.

Attendance Certificate

A certificate of attendance will be issued to all registered participants after the conference is closed.

Slovenia and Ljubljana

 

SLOVENIJA

Surrounded by high Alps and the Adriatic Sea, Slovenia is a hidden gem in the heart of Europe. It is a land where the Pannonian Plain meets the mysterious Karst, where hills and valleys show off their pristine nature. Green mountains, lakes, waterfalls, forests, caves, hills, plains, rivers and the sea – all on 20,273 km2 of land. The beautiful nature is replete with historic buildings, castles, churches and parks, where old traditional customs are still alive and the people are friendly and cheerful.

Slovenia borders on Italy, Austria, Hungary and Croatia. The coastal climate is Mediterranean, and continental in the plateaus and valleys of the east, which makes this country an ideal tourist destination throughout the year.

There are many places to visit, depending on a visitor’s interest and the duration of the stay. The capital of Slovenia is Ljubljana, a charming city with an old centre containing many beautiful architectural masterpieces by Jože Plečnik. The coast offers its visitors a chance to relax in the sun, while making short trips to the historical gardens of Štanjel, walking the streets of medieval Piran, seeing the vast saltpans of Sečovlje, visiting the Postojna Cave or even taking a boat to nearby Venice, the city on the sea. Those who enjoy walking in verdant mountains should stop in Bled to ring the wishing bell in a small church in the middle of the lake, or hike from Bohinj to many of the nearby hills. Slovenia is also known for its great wine and delicious traditional food that appeals even to people with a discerning palate.

For more information about Slovenia visit the following web site:
http://www.slovenia.info

 

 LJUBLJANA

The capital of Slovenia is located in the centre of the country, about an hour’s drive from the Alps and the Adriatic Sea. Ljubljana is a lively industrial, commercial, administrative, and cultural centre with a population of 300,000 people, of which 54,000 are students. With its cafes, restaurants, shops and galleries, the picturesque Old Town on the banks of the Ljubljanica River is an increasingly popular tourist attraction. For more information, visit http://www.visitljubljana.si or contact:

TIC Ljubljana Tourist Information Centre
Stritarjeva ulica, SI-1000 Ljubljana, Slovenia

Phone: +386 (0)1 – 306 1215
Fax: +386 (0)1 – 306 1204
Email: pcl.tic@ljubljana.si

Participant’s Reports Material

 

Useful material for participants will be uploaded here at a later date:

  • Link to the guidelines for country presentations

 

  • Questionnaire for the participant’s reports