“To work with and to improve quality in health care, we need to be better in defining what outcome we want”, Erik Jylling, Vice executive president, Danish Regions. This may be the most important statement from the HOPE Study Tour that Danish Regions organized in spring 2018. The participants heard of working methods and projects that help define and address the challenges at hand, and discussions on this took place in an open forum meant to advance the exchange of best practices, ideas and challenges, which is the heart of the HOPE Study Tours.
PAQS ASBL organized a HOPE Study Tour on Quality and Safety on 4 and 5 May 2017 in Brussels. PAQS ASBL is a newly created organization bringing together most healthcare stakeholders in Brussels and Wallonia with the objective of improving quality and safety in healthcare.
The Hospices Civils de Lyon and the French Hospital Federation organised on 2 and 3 February 2017 a HOPE study tour on Lean Management. This HOPE study tour was an opportunity for European professionals to discover a successful experience of Lean development in public hospitals on site. In addition to meeting a number of management and field staff, this study tour made it possible to understand the contribution of Lean Management in hospitals and to cover the issues raised by its implementation in one of Europe largest university hospital group.